STORE POLICIES
Customer Service
Satisfaction Guarantee
Payment Options
Prices
Lowest Price Guaranteed
Sales Taxes
Shipping - Canada - USA - Europe
Canceling Orders
Returns, Refunds and Exchanges
Privacy
Security
Ownership and Permitted Use of HydroPlus.ca
Customer Service
If you have questions or comments about our website. info@hydroplus.ca or you can call us at 514-585-8004.
Satisfaction Guarantee
If for any reason you are unhappy with your on-line purchase we're committed to making it right. We will gladly refund, exchange or replace any product which fails to meet reasonable performance expectations. Within 15 days of your purchase.
Payment Options
HydroPlus accepts VISA and Mastercard credit cards. We do not accept cash, cheques or COD for online orders. Did you know that? The visa or Mastercard Zero Liability policy eliminates consumer liability for fraudulent transactions!
See the Visa Zero Liability Policy, Click here. See the MasterCard Zero Liability Policy, Click here.
Prices
Prices on this website are for on-line purchases only. Prices in-store may differ.
Lowest Price Guaranteed
We can match any price and add 10% discount on the difference.
Here are a few terms and conditions.
The advertised item must be for the same brand and model and the product must be new and factory sealed, and subject to a manufacturer’s warranty applicable in Canada.
Advertised prices must be in Canadian dollars, and will be calculated as including all charges applicable for next day delivery to your home address.
The advertised item must be sold through an authorized dealer located in Canada
Our lowest price guarantee does not apply to advertising errors or misprints, special educational prices, restricted offers, mail order offers, rebates, coupons, premiums, free or bonus offers, OEM products, limited or minimum quantity or limited time offers, close-outs, liquidations, clearances, financing or other special offers.
Sales Taxes
Orders delivered to Quebec (Canada). The 5% (GST) and the 9.975% (PST) are applied to orders delivered to Quebec addresses.